Termination:

All contracts, whether it is printed on the document or not, are subject to termination by New Epoch Drywall. Reasons for termination may include but are not limited to: inadequate job preparedness, increasing scope of work without prior consent by New Epoch Drywall, jobsite hazards that are not adequately abated or dealt with by owner or general contractor, disputes of work scope (i.e. stating that additional work was agreed to that was not printed on the contract), or failure to pay an invoice within 30 days of receipt.

Estimates:

The first estimate for any project is free. All estimates once delivered in person or via email must have a Start Date set within two months of receipt. After two months, if a start date has not been set, the estimate will be voided and any agreement for scope of work and cost therein is forfeit. You may request a new estimation to be made for your project subject to a $100 estimation fee and you will have ONE month to set a start date for your project after receipt of the new estimate, after which we will no longer consider your project for our business.

Invoices and Payment:

Accepted forms of payment include: Check, Cash, Zelle, and Venmo. All Venmo payments are subject to a 3.5% processing fee.You have a 10 business day period after receipt of an invoice in which to pay. Failure to pay within this time period will result in a 5% interest charge of the originally contracted amount per week that your payment is late, up to 30 days. After 30 days, your information will be sent to a bill collection agency and your contract with New Epoch Drywall will be terminated.

Expectations:

New Epoch Drywall expects that your jobsite will be adequately prepared for us to begin work. This means that any nails or screws left behind during demolition of existing sheetrock or trim will be removed prior to new sheetrock installation, all subfloor is properly installed and attached to floor joist, any areas that will require patching are noted and accounted for, there will be access to water for use in cleanup and mixing of gypsum compound, and any exposed wires are on cicuits that have been disconnected at the breaker. Also, if there is to be any changes to the scope of work, they must be brought to our attention immediately and any changes desired after work has been performed in the area are subject to separate billing. Any excess materials whether new in condition or otherwise are property of New Epoch Drywall unless an agreement or arrangement has been made and noted within the terms of the work contract.

Disputes:

Any controversies or disputes arising out of or relating to any contract issued by New Epoch Drywall shall be resolved by binding arbitration in accordance with the then-current Commercial Arbitration Rules of the American Arbitration Association. The parties shall select a mutually acceptable arbitrator, knowledgeable about issues relating to the subject matter of the contract; at the expense of the party or person(s) that requested the contracted work. In the event that a singular arbitrator cannot be agreed upon, each party will select an arbitrator and the two arbitrators shall in turn select a third arbitrator, all three of whom shall preside jointly over the matter. The arbitration shall take place at a location that is reasonably centrally located between the parties, or otherwise mutually agreed upon by the parties. All documents, materials, and information in the possession of each party that are in any way relevant to the dispute shall be made available for the other party for review and copying no later than 30 days after the notice of arbitration is served. The arbitrator(s) shall not have the authority to to modify any provision of the contract or to award punitive damages. The arbitrator(s) shall have the power to issue mandatory orders and restraint orders in connection with the arbitration. The decision rendered by the arbitrator(s) shall be final and binding on the parties, and judgement may be entered in conformity with the decision in any court having jurisdiction. The agreement to arbitration shall be specifically enforceable under prevailing arbitration law. During the continuance of any arbitration proceeding, the parties shall continue to perform their respective obligations under the contract. Any and all fees relating to the arbitration proceedings are to be paid by the party that requested the contracted work (i.e. the General Contractor or Homeowner).